Help center / DBC care
Frequently asked.
Simple answers for a smoother shopping experience, from first click to final delivery.
01
How long does delivery take?
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Local orders usually arrive within 3–5 working days. Remote areas may take a little longer. You will receive an update when your parcel is on the way.
02
Can I exchange my order?
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Yes. We accept unworn, unused items with their original tags within 7 days of delivery. Sale items are exchange-only unless marked final sale.
03
How do I choose my size?
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Use the size guide on every product page. If you are between sizes, send us your measurements through the contact page and we will help you choose.
04
Do you ship internationally?
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International delivery is available on selected orders. Delivery charges and timelines are shown after your address is confirmed.
05
Can I change or cancel an order?
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Contact us as quickly as possible. We can change an order before it is packed, but cannot guarantee changes after dispatch.